JOB TITLE: Maintenance Control Manager
REPORTING TO: Engineering & Maintenance Manager
DIVISION / DEPARTMENT: Engineering
SALARY: £78,5000 per annum
LOCATION: Head Office – Hampton Wick
Role Purpose:
Accountable for providing management and leadership to the Maintenance Control Engineers, manage base maintenance inputs, ramp/ADD maintenance planning, and manage outsourced line maintenance. The role is to ensure all maintenance is performed efficiently to deliver a safe reliable and compliant aircraft from maintenance to Operations.
Key Accountabilities & Responsibilities of the role:
- Accountable for providing leadership and technical advice to the Maintenance Control department;
- Accountable for providing day to day management of the Maintenance Control Department ensuring sufficient manpower is available to support the operation;
- Responsible for creating an environment for the team to flourish and perform to a high and consistent standard, motivating, engaging, and coaching;
- Responsible for assessing learning and development needs to create plans to support development and deliver appropriate skills mix to assure continuity and succession planning, coordinating development of the team through a range of interventions, e.g. cross training, rotation of roles etc;
- Ensuring the highest possible reliability and on time performance are achieved;
- Accountable for acting as escalation point for operational decisions (non-airworthiness) including AOG recoveries;
- Responsible for Using AMOS to create line work packages and/or work orders, detailing maintenance tasks to be accomplished on Line maintenance inputs. Issuing work packages and/or work orders to Part 145 organisation with clear instruction of any specific requirements;
- Responsible for building effective working partnerships across both internal and external functional departments, key stake holders and influencers within One Air, OEM’s, Vendors, and operational support organisations;
- Responsible for supporting and assisting other departments in their investigation into safety incidents, reports and audit findings, where issues are identified, or advice is requested relating to Maintenance Operations activities;
- Accountable for acting as the Emergency Response ”Go Team” Engineer for incidents;
- Accountable for monitoring 3rd party base maintenance performance/activity ensuring quality standards are met and maintained;
- Ensuring all elements of any interface agreements are being met by the contracted MRO;
- Ensuring contents of work packs are entered and reported back on time, and AMOS forecast reflects the up-to-date status of the A/C;
- Acting as a focal point and interface between the contracted MRO and One Air;
- Responsible for building and maintaining positive relationships with contracted MRO and service providers, resolving issues immediately;
- Accountable for keeping Maintrol and OCC informed at all times of any issues that relate to the on-time departure of the A/C;
- Responsible for providing detailed status reports and feedback to senior management and Maintrol during all outsourced base maintenance activities;
- Responsible for managing and participating in Post Incident Checks and subsequent meetings;
- Responsible for contributing to continuous improvement across processes, systems and Team working;
- Responsible for carrying out operational safety and security responsibilities as a priority;
- Accountable for promoting safety and the safety policy at all times;
Key skills , knowledge, Experience required/desirable: (i.e. those required to fulfil the role, including qualifications):
- Proven extensive knowledge of Part-CAMO regulations;
- Qualified Part 66 B1and/or B2 AML with B747-400 and B777 Type Rating;
- Proven expertise in Aircraft Systems/Structures/Powerplant;
- Driving Licence;
- Ability to demonstrable experience in using Technical Manuals / Publications in the repair of Aeronautical products and systems;
- Proven maintenance control supervisory/managerial experience;
- Proven Contracting and negotiation skills;
- Proven very good Excel skills and good general IT, and computing skills;
- Proven interpersonal skills – personable, team oriented;
- Ability to work under pressure and manage own and team priorities in an organised way;
- Demonstrates flexibility, versatility, pro-active and being dynamic in previous roles;
- Ability to work across appropriate role boundaries when required;
- Demonstrates commitment to continued professional development;
- Adaptable and creative;
- Go Team first Response trained;
- Qualified Part CAMO experience/completed training;
- Qualified AMP/MSG3 completed training;
- Experience of AMOS;
- Knowledge of Aviation industry, specifically Airline operations;
One Air Values underlined by our Behaviours:
Any additional relevant information:
The post holder will be required to work flexibly which can be during unsocial hours and may be required to work overseas on occasion.
